Quick answers to the questions we get most. Can't find what you need? Send us a message.
Orders & shipping
Where do you ship?
We currently ship to addresses in the United States.
How long will my order take?
Shipping options and estimated delivery details will be shown at checkout. We'll email you when your order ships.
Can I change or cancel my order?
Get in touch as soon as you can. If your order hasn't shipped yet, we'll do our best to update or cancel it.
Which payment methods do you accept?
Available payment methods are shown securely at checkout.
Our products
Which Velvet Hour shade should I choose?
Barely There is a soft peach, First Light is a warm rose and After Hours is a deep berry. If you're unsure, First Light is an easy place to start. You can always apply a lighter layer for a softer look.
When should I use Dew Drop Face Serum?
Morning, evening, or both. Use it after cleansing, then follow with your moisturizer. During the day, finish with SPF.
Where can I find the ingredients?
We're finalizing the full ingredient lists and will add them to each product page soon. If you have a question about a specific ingredient in the meantime, contact us.
Will these products suit my skin?
Everyone's skin is different, so we can't promise a product will suit everyone. If you have sensitive skin or known allergies, check the ingredient list and patch test before first use. If you're unsure, ask your doctor or dermatologist.
Returns
Can I return my order?
Our return details are being finalized. Please contact us before sending anything back, and we'll help with next steps.